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Privacy Policy

Effective Date: May 18, 2026

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19:21 Consultants Co. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.

 

By using our Website or services, you consent to the practices described in this Privacy Policy.

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Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Company name

  • Appointment or service-related information

  • Information submitted through forms, surveys, emails, phone calls, or text messages

 

We may also automatically collect certain technical information when you visit our Website, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Website usage data

  • Cookies and tracking information

 

How We Use Your Information

We may use the information we collect to:

  • Provide and manage our services

  • Respond to inquiries and requests

  • Communicate regarding consultations, services, or events

  • Send administrative updates and service-related notifications

  • Improve our Website, services, and customer experience

  • Analyze Website performance and usage trends

  • Maintain security and prevent fraud

  • Comply with legal obligations

 

Marketing Communications

We may send you marketing or informational communications related to our services, events, insights, or updates.

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You may opt out of marketing emails at any time by using the unsubscribe link included in the email or by contacting us directly.

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SMS & Text Messaging Privacy

By opting into SMS communications from 19:21 Consultants, you consent to receive informational text messages, including account notifications, service updates, appointment reminders, and event-related communications.

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Message frequency may vary. Message and data rates may apply depending on your mobile carrier plan.

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You may opt out of SMS communications at any time by replying STOP to any message.

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For assistance, reply HELP or contact us directly at:

 

Mobile Information Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

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Text messaging originator opt-in data and consent information will not be shared with any third parties, except as required to facilitate messaging services through trusted service providers.

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Sharing of Information

We do not sell, rent, or trade your personal information.

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We may share information with trusted third-party service providers who assist us in operating our business, including:

  • Website hosting providers

  • CRM and marketing platforms

  • Email communication providers

  • SMS communication providers

  • Scheduling and analytics platforms

 

These providers are authorized to use your information only as necessary to provide services on our behalf and are expected to maintain appropriate confidentiality and security measures.

 

We may also disclose information:

  • When required by law or legal process

  • To protect our rights, property, or safety

  • In connection with a business transfer, merger, or acquisition

 

Cookies & Tracking Technologies

Our Website may use cookies, analytics tools, pixels, and similar tracking technologies to:

  • Improve Website functionality

  • Analyze Website traffic and performance

  • Understand user behavior

  • Support marketing and advertising efforts

 

You may adjust your browser settings to refuse cookies; however, some portions of the Website may not function properly if cookies are disabled.

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Third-Party Analytics & Advertising

We may use third-party tools such as Google Analytics or advertising platforms to better understand Website usage and improve our marketing efforts.

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These third parties may use cookies or similar technologies to collect information about your interactions with our Website and other websites.

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Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

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Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

 

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Access personal information we maintain about you

  • Request corrections to inaccurate information

  • Request deletion of your personal information

  • Withdraw consent to certain communications

  • Request information about how your data is used

 

To exercise these rights, please contact us using the information below.

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California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request information regarding the collection and use of your personal information.

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19:21 Consultants does not sell personal information.

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Children’s Privacy

Our Website and services are not directed toward children under the age of 18. We do not knowingly collect personal information from individuals under 18 years old.

If we become aware that personal information from a child has been collected, we will take reasonable steps to delete it.

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Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal obligations.

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Any updates will be posted on this page with a revised effective date.

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Contact Information

If you have questions about this Privacy Policy or our data practices, please contact:

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